What Our Customers Say
Giles Heating and Air has served Athens, Cleveland and East Tennessee since 2005, and most of our new customers come from referrals. Customers on Google most often mention that we answered the phone when other companies did not, showed up when we said we would, explained the problem clearly, and charged a fair price. Read the reviews below, or leave your own on Google.
Leave a review
If we have done work for you, a Google review helps neighbors find us. It takes a minute.
Recent reviews
“I have been using Giles now for almost 9 years. Shane and Ashley are very professional and prompt...”
“Had a new install out on the farm. A DIY that wasn't working. Two companies wouldn't even consider checking on it. Giles came out the next day...”
“My A/C went out on the hottest weekend and I called 5 different companies and this is the only one that answered their phone on a Saturday...”
“This family owned hvac company is the best...”
“Absolutely awesome service and installation of our on-demand hot water heater...”
“Highly recommend. We are so pleased to find a competent heating and air company who aren't scam artists...”
“We live in an older home, never designed for HVAC...”
“Our heat went out on a very cold night and day...”
“Great service. Had a gas leak on my water heater...”
“After months of research and personal referrals...”
“Very professional. Would recommend to anyone. New lifetime customers...”
“Nicest, friendliest, honest, punctual...”
What people mention most
- 01They answered the phone (Saturdays, late Fridays, holidays)
- 02They came the same day
- 03They explained the problem and gave options at different prices
- 04They did not push a new system when a repair would do
- 05The bill was smaller than expected
- 06Shane came out himself
Common questions
Where can I read all of your reviews?
On our Google Business Profile. The link above goes straight to it.
How do I leave a review?
Tap the Leave a Google review button, sign in to Google, and write a few sentences. Photos of the work are welcome.